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SHIPPING AND RETURNS

Do you have questions? You might find the answers you are looking for here.

Payment methods
Itally uses Paypal and Stripe. We have chosen these payment gateways for their convenience, reliability and security.
COUNTRIES WHERE WE SHIP
At the moment, Itally ships to the following countries: Spain, France, Italy, Germany and the UK. But we are working on expanding our possibilities!
SHIPPING COSTS
There are no shipping or return costs. Please note that our shipping doesn’t include customs fees for countries outside the EU. You may have to pay customs fees, depending on your country’s policy.
Delivery period
We at Itally, along with all our artisans, are proud of offering only products and services which are a result of care, attention to details and a fine know-how. For this reason and because we wish to bring only exquisite items representing the best of the handcrafted products made in Italy to your front door, our deliveries require 10 to 15 days for Europe. For extra UE countries the shipping can take up to 20-25 days, as well as for some customized items and some tailored products (when it’s specified). We know you’re looking forward to receiving our products, but like Arthur Schopenhauer wrote, “The nobler and more perfect a thing is, the later and more slowly does it mature”
Payment methods
Itally uses Paypal and Stripe. We have chosen these payment gateways for their convenience, reliability and security.
COUNTRIES WHERE WE SHIP
At the moment, Itally ships to the following countries: Spain, France, Italy, Germany and the UK. But we are working on expanding our possibilities!
SHIPPING COSTS
There are no shipping or return costs. Please note that our shipping doesn’t include customs fees for countries outside the EU. You may have to pay customs fees, depending on your country’s policy.
Delivery period
We at Itally, along with all our artisans, are proud of offering only products and services which are a result of care, attention to details and a fine know-how. For this reason and because we wish to bring only exquisite items representing the best of the handcrafted products made in Italy to your front door, our deliveries require 10 to 15 days for Europe. For extra UE countries the shipping can take up to 20-25 days, as well as for some customized items and some tailored products (when it’s specified). We know you’re looking forward to receiving our products, but like Arthur Schopenhauer wrote, “The nobler and more perfect a thing is, the later and more slowly does it mature”

DO YOU NEED MORE INFORMATION?

See our Faq

If you still have any doubts you can write to: help@ital.ly

SHIPPING AND RETURNS

Do you have questions?
You might find the answers you are looking for here.

Payment methods
Itally uses Paypal and Stripe. We have chosen these payment gateways for their convenience, reliability and security.
COUNTRIES WHERE WE SHIP
At the moment, Itally ships to the following countries: Spain, France, Italy, Germany and the UK. But we are working on expanding our possibilities!
SHIPPING COSTS
There are no shipping or return costs. Please note that our shipping doesn’t include customs fees for countries outside the EU. You may have to pay customs fees, depending on your country’s policy.
Delivery period
We at Itally, along with all our artisans, are proud of offering only products and services which are a result of care, attention to details and a fine know-how. For this reason and because we wish to bring only exquisite items representing the best of the handcrafted products made in Italy to your front door, our deliveries require 10 to 15 days for Europe. For extra UE countries the shipping can take up to 20-25 days, as well as for some customized items and some tailored products (when it’s specified). We know you’re looking forward to receiving our products, but like Arthur Schopenhauer wrote, “The nobler and more perfect a thing is, the later and more slowly does it mature”
Payment methods
Itally uses Paypal and Stripe. We have chosen these payment gateways for their convenience, reliability and security.
COUNTRIES WHERE WE SHIP
At the moment, Itally ships to the following countries: Spain, France, Italy, Germany and the UK. But we are working on expanding our possibilities!
SHIPPING COSTS
There are no shipping or return costs. Please note that our shipping doesn’t include customs fees for countries outside the EU. You may have to pay customs fees, depending on your country’s policy.
Delivery period
We at Itally, along with all our artisans, are proud of offering only products and services which are a result of care, attention to details and a fine know-how. For this reason and because we wish to bring only exquisite items representing the best of the handcrafted products made in Italy to your front door, our deliveries require 10 to 15 days for Europe. For extra UE countries the shipping can take up to 20-25 days, as well as for some customized items and some tailored products (when it’s specified). We know you’re looking forward to receiving our products, but like Arthur Schopenhauer wrote, “The nobler and more perfect a thing is, the later and more slowly does it mature”

DO YOU NEED MORE INFORMATION?

See our Faq

If you still have any doubts you can write to: help@ital.ly

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